Our Services
Sales
We are tailoring sales solutions to connect client products and services with the right customers and guests at the right time.
Customer Service
Our team will provide information to our client's customers and guests by answering product questions, assisting with product navigation, and providing customer based solutions on various subjects.
Tier1 Technical Support
We will assist our client's customers with basic technical support, and semi-technical issues on various platforms.
Chat
Our team provides real time support when and where your customers need it most.
Inbound
We receive calls, to assist our client's customers using the first call resolution method.
Outbound
Our team distributes clarifying information and resolutions to meet the needs of our client's customers.
How To Use Our Services
1
Sales
Our sales services can be applied to any online or catalog sales environment by offering a customized experience for every customer. Only offer a store front sales environment? We can do that too! With the proper preparations we can assist your customers with returns, shipment tracking, ordering, and membership management!
3
Technical Support
Our technical support services offer your company the comfort of knowing all basic troubleshooting will be complete before the issue is referred for Tier 2 support. Our agents are even willing to learn additional steps so your Tier 2 team can be free to handle more important situations!